How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. Fill in your shipping details and choose your payment method (bKash or Cash on Delivery). Once confirmed, your order will be processed.
Frequently Asked Questions
Find answers to common questions about shopping with Bornoria
What payment methods do you accept?
We accept bKash and Cash on Delivery (COD). For bKash payments, your order will be processed after payment confirmation. COD is available for orders across Bangladesh.
What are your shipping options?
We offer fast and reliable shipping across Bangladesh. Shipping fees and delivery times may vary based on your location and order size.
How long does delivery take?
Delivery times vary by location. Typically, orders are delivered within 2-5 business days within major cities, and 5-7 business days for other areas. You'll receive tracking information once your order ships.
Can I return or exchange a product?
Yes, you can return products within 7 days of delivery if they are unused and in original packaging. Please see our Refund Policy for detailed information about returns and exchanges.
Are your products authentic?
Absolutely! We only sell 100% authentic products from verified suppliers. All products come with manufacturer warranties and guarantees.
What if I receive a damaged product?
If you receive a damaged or defective product, please contact us immediately. We'll arrange a replacement or full refund at no cost to you. Please keep the original packaging for inspection.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email or SMS. You can use this to track your order's status and estimated delivery date.
Do you have a physical store?
Currently, we operate as an online store. However, you can visit our office in Dinajpur for product inquiries and customer service. Please contact us to schedule a visit.
How can I contact customer support?
You can reach our 24/7 customer support team via email at bornoriaofficial@gmail.com or call us at +880 1832-938789. We're always here to help!